INTERNATIONAL CUSTOMER SERVICE SUPPORT
Managing customer service with a response time of >24h in 8 different languages on separately each different marketplace system can be overwhelming for many sellers. easymarketplace will manage for you all pre- and aftersales customer enquiries on all marketplaces in each country.
- International backoffice team
- Native speakers from 6 countries
- All local EU languages supported
- High customer satisfaction
- Response time <24h
- Order defect rate <0.4%
Benefits With Our Service
Our local backoffice team will manage for you hundreds of tickets per day with a response time within 24h. You don’t need to worry about hiring new employees to manage all customer requests in local languages, easymarketplace will gladly do it for you.